Legal requirements

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Many countries have an unrestricted policy for the allocation of local numbers, while others have legal requirements for owning a number in that specific region.
Telobal is diligent in ensuring that our customers are made aware of any legal issues that may arise during the purchase and use of our services, so as to ensure compliance with local telecommunications regulations. Please note that your DID might not be activated until your details are approved by the local carrier.

Numbers that need Required Documents

The listed countries have usage restrictions, and the details of documentation required for local number registration are provided:
Please note that your DID might not be activated until your details are approved by the local carrier.

Country Required Documents
Local National Toll-Free Shared cost Mobile
Albania*f 1, 2, 3 N/A N/A N/A N/A
Australia 1, 3 N/A 1, 3 1, 3 1, 2, 3, 7
Austria*i N/A 1, 4 Doc Not Needs N/A N/A
Belgium*j 1, 5 1, 4 Doc Not Needs N/A 1, 2, 3, 7
Bosnia & Herzegovina*b,c 1, 2, 5, 7 N/A 1, 3 N/A N/A
Bulgaria 1, 2, 6 N/A 1, 3 N/A N/A
China*a,d,f,h,n 1, 2, 3, 7 N/A N/A 1, 2, 3, 7 N/A
Croatia*g 1, 2, 5 N/A 1, 2, 4 N/A N/A
Cyprus*c 1, 2, 3, 7 1, 2, 3, 7 Doc Not Needs N/A N/A
Denmark N/A 1, 3 1, 3 N/A Doc Not Needs
Ecuador N/A N/A 1, 3 N/A N/A
Estonia*f,h N/A 1, 3 Doc Not Needs N/A N/A
Finland*d Doc Not Needs Doc Not Needs Doc Not Needs N/A 1, 3
France 1, 4, 7 1, 4 1, 4 N/A N/A
Georgia 1, 2, 6, 7, 8 1, 2, 3, 8 1, 2, 3, 8 N/A N/A
Germany*c,l 1, 2, 6, 7 1, 2, 4, 7 N/A N/A N/A
Greece 1, 4 N/A N/A N/A N/A
Hong Kong N/A 1, 2, 4, 7 1, 3 N/A N/A
Hungary 1, 2, 6, 7 1, 2, 4, 7 Doc Not Needs N/A N/A
Iceland Doc Not Needs N/A 1, 3 N/A N/A
India 1, 3 N/A 1, 3 N/A N/A
Indonesia 1, 3 N/A 1, 3 N/A N/A
Ireland 1, 5 1, 3 Doc Not Needs N/A N/A
Italy*g,j 1, 2, 5, 7 N/A 1, 2, 3, 7 N/A N/A
Japan*f,g N/A 1, 2, 3, 7 1, 2, 3 N/A N/A
Latvia*f 1, 2, 4 N/A 1, 4 N/A N/A
Lithuania 1, 4 Doc Not Needs Doc Not Needs N/A N/A
Luxembourg*i N/A 1, 3 1, 3 N/A N/A
Malaysia*d N/A N/A 1, 2, 3 N/A N/A
Malta N/A 1, 2, 4, 7 N/A N/A N/A
Moldova N/A N/A 1, 3 N/A N/A
Netherlands 1, 5 1, 4 1, 3 N/A Doc Not Needs
New Zealand 1, 3 N/A Doc Not Needs N/A N/A
Norway*c,i 1, 2, 4 N/A 1, 2, 4 N/A N/A
Panama*d Doc Not Needs N/A 1, 3, 8 N/A N/A
Peru*b,c,f,g 1, 2, 5, 7 N/A 1, 2, 4, 7 Doc Not Needs N/A
Poland 1, 2, 6 N/A 1, 2, 3 N/A 1, 2, 3
Portugal N/A 1, 4 Doc Not Needs N/A N/A
Romania 1, 3 1, 3 1, 3 N/A N/A
Saudi Arabia*h N/A N/A 1, 3 N/A N/A
Serbia*b,c 1, 2, 5, 7 N/A Doc Not Needs N/A N/A
Singapore*m 1, 2, 3 N/A 1, 3 N/A N/A
Slovenia*f 1, 5 N/A Doc Not Needs N/A N/A
South Africa*e,g 1, 2, 5, 7 1, 2, 3, 7 1, 2, 3, 7 N/A 1, 2, 3, 7
Spain 1, 2, 4, 7 1, 2, 4, 7 Doc Not Needs N/A N/A
Switzerland*f,g 1, 2, 3 N/A 1, 2, 4 N/A N/A
Taiwan*d N/A N/A 1, 3 N/A N/A
Thailand*d,g 1, 2, 3, 7 1, 2, 3, 7 1, 3 N/A 1, 2, 3, 7
Turkey*f,g,k 1, 2, 3, 7 1, 2, 3, 7 N/A N/A N/A
Ukraine*g 1, 2, 3 N/A Doc Not Needs N/A Doc Not Needs
United Arab Emirates*h N/A N/A 1, 3 N/A N/A
Uruguay*h N/A N/A 1, 3, 7 N/A N/A
Venezuela*b,c,d 1, 2, 4 N/A 1, 3 N/A N/A

[Doc Not Needs] = User registration is not required
N/A = Phone Numbers (DIDs) not available

Required Document List:

1 Name, business name and contact phone numbers.
2 Passport or ID copy. In case registration process is performed under a company name, the company registration certificate shall be provided instead of passport or ID copy.
3 Address worldwide.
4 Local address in the same country as number ordered.
5 Local address in the same area as number ordered.
6 Local address in the same city as number ordered.
7 Proof of address form (copy of utility bill no older than 6 months).
8 Specific registration form needs to be filled in and signed by the end user. You will be provided with the required form during registration process.

*a - CCompany (worldwide) registration certificate along with passport or ID copy and proof of address form (no older than of 3 months) should be provided

*b - A local passport or ID copy should be provided.

*c - If number registration is performed under a company name, a local company registration certificate should be provided.

*ِd - A detailed description of number usage should be provided.

*e - Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country).

*f - The following numbers cannot be registered under personal details:Albania China Local, China Shared Cost, Japan Toll-free, Estonia National, Latvia Local, Peru Local, Peru Toll-free, Slovenia Local, Switzerland Toll-free, Turkey.

*g - If number registration is performed under a company name, company registration certificate along with a passport or ID copy should be provided.

*h - Letter of intention (LOI) should be provided for United Arab Emirates, Saudi Arabia, Uruguay Toll-free, Estonia National and China registrations.

*i - If number registration is performed using personal details, end user’s birth date and birthplace should be provided

*j - If number registration is performed under personal details the national tax code should be provided; If number registration is performed under company name, VAT number and signatory tax code should be provided.

*k - The following documents are also required if the registration is performed under Turkish company details: Turkish company operating certificate copy, Company tax registration certificate copy, Company trade registry document copy, A copy of proof of residence (İkametgah).

*l - The address in the proof must match the address in the certificate of ID.

*m - If number registration is performed using personal details, end user’s passport or ID number should be provided. If number registration is performed under a company name, business registration number should be provided.

*n - A photo of the authorized representative holding their passport/ID.


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